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Your Customer Insights Partner


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Why Choose InformedIntake?

  • Informedintake is a cutting-edge SAAS designed to meet your business needs by automating and analyzing phone calls and texts, providing critical insights in real-time.
  • By leveraging advanced AI technology, we analyze interactions and generate actionable insights to improve customer service quality and operational efficiency.
  • Our platform offers a user-friendly interface, making it easy to gain a 360-degree view of your business operations and identify areas for improvement.
  • Choose Informedintake today and unlock the potential of data-driven decision-making in customer service.

Capabilities

Informedintake simplifies the process of analyzing customer service interactions, providing detailed insights and reports. Key features include:

  • Real-time analysis of phone call interactions
  • Identification of top-performing representatives and those needing training
  • Comprehensive reports highlighting business needs and operational insights
  • Exportable reports in various formats for ease of use

Benefits

Our tool not only enhances efficiency but also improves accuracy and consistency in your customer service operations. Key benefits include:

  • Handles customer calls and SMS messages 24/7, providing analysis and insights around the clock
  • Provides actionable insights for continuous improvement
  • Reduces mental fatigue, freeing your time for strategic tasks
  • Supports multiple languages, making it suitable for diverse customer bases

Partnership


Join us in our mission to enhance customer service quality and make a positive impact on your business. Whether you have a question, need support, or wish to collaborate, we’d love to hear from you. Visit our Contact Us page to get in touch with us today!





Disclaimer

Informedintake uses advanced generative artificial intelligence technology to analyze and respond to calls and text messages. It is designed to enhance your customer service and streamline employee training processes. While Informedintake provides valuable insights and automated responses, it is important to monitor and periodically review the interactions to ensure quality and accuracy. Please note that AI can make mistakes; therefore, it should be used in conjunction with human oversight. By using Informedintake, you agree to these conditions. For more details, please view our Terms of Use.