We Automate Business Calls + Text
Improve business communications and customer service with AI-driven automation.
Call Analysis
Analyze business calls to understand customer needs and satisfaction levels.
Performance Insights
Identify which representatives need training or are ready for promotion based on advanced call analysis.
AI Customer Interaction
Leverage AI to automate customer service and interactions, ensuring seamless customer service.
Global Support
Support multiple languages and regions, ensuring a global reach for your business.
Who We Are
Transforming Business Communication with AI
At Informed Intake, we specialize in analyzing customer interactions and automating business communications to provide businesses with critical insights and a comprehensive view of their operations.
- Enhance customer understanding and satisfaction.
- Identify training needs and promotion opportunities for representatives.
- Uncover key business needs through detailed call analysis.
Features
Explore the powerful features of Informed Intake, supporting more than 50 languages to meet your business needs.
Services
Discover our range of services designed to provide comprehensive call analysis and performance insights, supporting more than 50 languages.
Call Analysis
Analyze business calls to understand customer needs and satisfaction levels, providing actionable insights.
Performance Insights
Identify training needs and promotion opportunities for your representatives based on detailed performance metrics.
Business Needs Identification
Discover the evolving needs of your business through comprehensive call data analysis.
Customizable Solutions
Tailor our analysis tools to fit the specific needs of your business, ensuring maximum relevance and impact.
Real-time Reporting
Access real-time reports and dashboards to stay on top of your business communications and performance.
Multi-language Support
Our platform supports over 50 languages, making it easy to analyze and understand calls from a diverse customer base.
Pricing
Choose the perfect plan to gain insights into your business communications and performance.
Basic Plan
Ideal for small businesses handling up to 500 minutes call per month.
$99
Get Started- Up to 500 minutes/month
- Support for 10 representatives
- Multi-language support (50+ languages)
- Standard performance and business insights reports (monthly)
- Basic email support
Popular
Standard Plan
Perfect for growing businesses with up to 1500 minute calls per month.
$199
Get Started- Up to 1500 minutes/month
- Support for 20 representatives
- Multi-language support (50+ languages)
- Advanced performance and business insights reports (weekly)
- Integration with 1 existing system
- Priority email support
Enterprise Plan
Tailored for enterprises with custom requirements and unlimited calls.
Custom Pricing
Contact Us- Unlimited calls per day
- Support for unlimited representatives
- Multi-language support (50+ languages)
- Custom performance and business insights reports (real-time)
- Full integration with existing systems
- Dedicated account manager
- 24/7 priority support
Frequently Asked Questions
What is InformedIntake?
InformedIntake is a comprehensive SaaS platform that combines automatic call response, SMS response, and advanced AI-driven call analysis. It not only handles and responds to calls and messages automatically but also analyzes these interactions and provides detailed reports to the business owner. This helps businesses gain a 360-degree view of their operations, streamline communication, and make data-driven decisions.
How many calls can InformedIntake handle per day?
InformedIntake is designed to handle varying call volumes efficiently. Our plans are flexible and can be adjusted based on your specific needs, ensuring all your communication requirements are met effectively.
What languages does InformedIntake support?
InformedIntake supports over 50 languages, making it suitable for businesses with a global customer base. This multilingual support is available across all plans, enabling you to engage effectively with customers from diverse linguistic backgrounds without any additional cost.
Can InformedIntake integrate with our existing systems?
Yes, InformedIntake seamlessly integrates with your existing CRM, call center software, and other business systems. Our Standard Plan includes integration with up to three existing systems, while the Enterprise Plan offers full integration capabilities, ensuring a smooth and unified workflow across your business operations.
What kind of performance reports does InformedIntake provide?
InformedIntake provides comprehensive performance and business insights reports. The Basic Plan offers monthly reports, the Standard Plan provides weekly reports, and the Enterprise Plan includes real-time reporting. These reports help you track representative performance, customer satisfaction, and other key business metrics, enabling continuous improvement and strategic decision-making.
How does InformedIntake ensure data security and compliance?
InformedIntake prioritizes data security and compliance with industry standards. We employ robust encryption, secure data storage, and regular security audits to ensure your data is protected. Additionally, our platform is designed to help you comply with specific regulations relevant to your industry, such as GDPR, HIPAA, and other data protection laws.
Trusted by Leading Organizations
Here are some of the organizations that have chosen to use our solution:
"The days of listening for the tone and then leaving a message are over. Informed Intake has completely upgraded our call management. The system actually has real conversations and gets information for us. That moves everything ahead so when the human staff gets involved, they already have all of the information because the AI assistant has gathered it in a casual and conversational manner."
- Dr. William July, Licensed Clinical Psychologist
Contact
Please feel free to contact us with any questions using any of the following methods.
Call Us
+1 548 490 7101
Email Us
info@informedintake.com